PRIVACY POLICY
SETUWALA
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Setuwala respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how user data is collected used stored and protected while using Setuwala services.
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ABOUT SETUWALA
Setuwala is a digital service facilitation platform that helps users complete online services including government forms education related forms healthcare registrations PAN card GST services welfare scheme applications and other essential online services.
Setuwala is not a government organization and does not represent any government authority.
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INFORMATION WE COLLECT
Setuwala may collect the following information from users
Personal details such as name date of birth gender mobile number email address and address
Identity related details such as Aadhaar PAN passport or other documents required for service
Education professional or business related information required for specific applications
Payment related information such as transaction reference numbers
Basic device and usage information for improving service quality
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PURPOSE OF INFORMATION USE
Collected information is used only for legitimate purposes such as
Filling submitting and processing applications on behalf of users
Providing service updates notifications and customer support
Meeting legal regulatory or compliance requirements
Improving service efficiency and user experience
Setuwala does not sell rent or trade user personal information.
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DATA SHARING
User information may be shared only when required
With government portals institutions or authorities for application submission
With trusted service partners strictly for completing requested services
When required by law court order or legal authority
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DATA SECURITY
Setuwala takes reasonable technical and administrative measures to protect user information from unauthorized access misuse or loss.
However complete security cannot be guaranteed due to the nature of internet based and third party systems.
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USER RESPONSIBILITY
Users are responsible for providing accurate complete and correct information.
Setuwala is not responsible for issues delays or rejection caused by incorrect incomplete or false information provided by users.
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DATA RETENTION
User data is stored only as long as necessary to complete services or meet legal obligations.
Data may be deleted after service completion unless required for records or legal compliance.
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THIRD PARTY PLATFORMS
Setuwala may interact with third party or government websites.
Setuwala is not responsible for the privacy practices content or security of external websites.
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CHILDREN DATA
Setuwala services for minors must be used under the supervision and consent of a parent or legal guardian.
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CHANGES TO PRIVACY POLICY
Setuwala may update this Privacy Policy at any time.
Continued use of services indicates acceptance of the updated policy.
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CONTACT DETAILS
For questions concerns or privacy related requests please contact
Setuwala
info@setuwala.com
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