TERMS AND CONDITIONS
SETUWALA
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Please read these Terms and Conditions carefully before using Setuwala services. By using our website application or services you agree to these terms.
ABOUT SETUWALA
Setuwala is a digital service facilitation platform that helps users complete online services such as government forms education related forms healthcare registrations PAN card GST services welfare scheme applications and other essential online services.
Setuwala is not a government organization and is not directly associated with any government department authority or institution.
NATURE OF SERVICES
Setuwala provides assistance in filling submitting and tracking online forms based on information provided by users.
Final approval rejection or processing of any application depends entirely on the respective government department institution or authority.
Setuwala does not guarantee approval completion or acceptance of any application.
USER RESPONSIBILITIES
Users must provide correct complete and genuine information and documents.
Users are responsible for verifying all details before submission.
Setuwala is not responsible for errors delays or rejection caused by incorrect incomplete or false information provided by users.
Users must not use Setuwala services for illegal fraudulent or misleading purposes.
SERVICE FEES AND PAYMENTS
Some services provided by Setuwala are paid services.
Service charges are informed to users before starting the service.
Service fees charged by Setuwala are for assistance only and do not include government fees unless clearly mentioned.
Government or portal fees if applicable must be paid separately as per official rules.
REFUND AND CANCELLATION
Once a service request is initiated or form is submitted refunds are generally not applicable.
Refunds may be considered only if payment is deducted and service is not started due to Setuwala error.
No refund will be given if application is rejected by authorities or user provides incorrect information or changes decision after submission.
PROCESSING TIME
Processing time depends on government portals third party systems and verification processes.
Setuwala has no control over delays caused by external systems and authorities.
DATA PRIVACY AND SECURITY
Setuwala respects user privacy and uses personal data only for service related purposes.
User information is shared only with government portals or authorized partners when required for service completion.
Setuwala takes reasonable steps to protect user data but cannot guarantee complete security due to online and third party systems.
LIMITATION OF LIABILITY
Setuwala is not responsible for application rejection delays technical errors on government websites or third party portals.
Any liability of Setuwala shall be limited to the service fee paid by the user.
Setuwala is not liable for indirect or consequential losses.
INTELLECTUAL PROPERTY
All content logo design text and branding of Setuwala belong to Setuwala.
Unauthorized use copying or reproduction is not permitted.
SERVICE SUSPENSION OR TERMINATION
Setuwala reserves the right to suspend refuse or terminate services if a user violates these terms or misuses the platform.
CHANGES TO TERMS AND CONDITIONS
Setuwala may update these Terms and Conditions at any time.
Continued use of services means acceptance of updated terms.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by the laws of India.
Any dispute shall be subject to Indian courts only.
CONTACT DETAILS
For questions or support please contact
Setuwala
info@setuwala.com
1234567890
www.setuwala.com